Does FG deliver to my location?
At FG, we accept two modes of payment:
- You can make online payments using credit cards, debit cards, net banking on our payment gateway.
- Cash on delivery (COD) – subject to Pin Code serviceability.
Does FG deliver to my location?
There are two ways to get a receipt for your FG order.
- A physical copy of the receipt is given to you at the time of order delivery; when you make a purchase online and/or at an exhibition.
- You can download a receipt from the ' My Account ' section on the FG website.
The Return/exchange window is 15 days after receiving the delivery of product.
The exchange/return order is processed if the following conditions are satisfied:
- Product should be unused
- Tags should be intact
- The product(s) clears a quality check at the FG headquarters.
If all of the above conditions are met, you could take one of these three actions:
- Claim a refund
- Get your product exchanged or
- Get store credit for an equivalent amount which can be used for a subsequent purchase.
- Log in to your FG account.
- Click on 'My Orders' on the left side of the page.
- Click 'View Details'.
- Click on 'Exchange' next to the product you want to exchange against.
- Select the size you want in exchange.
- Select the reason for exchange.
- Verify that the tags are intact and the product is unused.
- Click on 'Confirm'.
- A message on the top of the page will say 'Your Exchange Request Successfully Sent' and a confirmation will be sent to you via E-mail.
- Log in to your FG account
- Click on 'My Orders' on the left side of the page
- Click 'View Details'
- Click on 'Return' next to the product you want Store Credits against
- Select the reason for returning the product.
- Select the Mode of Refund (Store Credit will be selected by default).
- Verify that the tags are intact and the product is unused
- Click on 'Confirm'
- A message on the top of the page will say 'Your Store Credit Request Was Successfully Sent' and a confirmation will be sent to you via E-mail.
- Log in to your FG account
- Click on 'My Orders' on the left side of the page
- Click 'View Details'
- Click on 'Return' next to the product you want a refund against.
- Select the reason for returning the product.
- Select the Mode of Refund
-
Provide:
- Account Holder Name
- Account Number,
- IFSC code,
- Branch Name and
- Account Type in case you had made a COD payment.
Note: These options will not be displayed if your mode of payment was through Debit/Credit Card or Netbanking.
- Verify that the tags are intact and the product is unused
- Click on 'Confirm'
- A message on the top of the page will say 'Your Bank Refund Request was Successfully Sent' and a confirmation will be sent to you via E-mail containing the refund details
No, the exhibition and online orders are treated separately. Exhibition orders can only be exchanged at the exhibition within the tenure of said exhibition. A bill is mandatory for facilitation of exchange. There is no refund at the exhibitions.
Online orders can only be refunded/exchanged within a period of 15 days from the date of product delivery.
In both cases:
- The products should be unused
- Tags should be intact.
Please refer to the return and exchange policy on the website https://www.faridagupta.com/refund-policy
No, the exhibition and online orders are treated separately. Exhibition orders can only be exchanged at the exhibition within the tenure of said exhibition. A bill is mandatory for facilitation of exchange. There is no refund at the exhibitions.
Online orders can only be refunded/exchanged within a period of 15 days from the date of product delivery.
In both cases:
- The products should be unused
- Tags should be intact.
Please refer to the return and exchange policy on the website https://www.faridagupta.com/refund-policy
You can update your details on the mailing list for information on offers and exhibitions in your city.
Each FG garment has a dedicated size chart available on the respective product page.
On the product page, click on “View Size Chart” to choose the size that will fit you best.